Privacy Policy

1. Introduction

AnitaUniverse.com is operated by Dr. Anitaa Nigaam, Vedic Astrologer with over 30 years of experience. We take your privacy seriously and handle your personal data with care. Please read this policy in full before using our services.

2. Information We Collect

2.1 Information You Provide Directly

• Registration: Name, email address, and password (stored encrypted — never in plain text).
• Profile: Sports preferences and interests.
• Payment references: Transaction IDs and order numbers. We do not store card or bank details.
• Communications: Emails and support queries sent to us.

2.2 Information Collected Automatically

• IP address: Used only for currency detection, cached for 24 hours, not stored permanently.
• Browser type and device information.
• Pages visited, time spent, and interaction data.
• Cookie and session data.
• FCM device tokens: Only if you subscribe to push notifications via the bell icon.

2.3 From Third Parties

• Payment confirmation data from PayU, CCAvenue, and PayPal.
• Approximate geographical region from ip-api.com (country-level only, not precise location).

3. How We Use Your Information

We use your information to:

1. Create and manage your user account.
2. Process payments and provide prediction access.
3. Send match prediction alerts (only if subscribed).
4. Display prices in your local currency.
5. Improve our Website and services.
6. Communicate about your account and transactions.
7. Detect and prevent fraud and security issues.
8. Comply with legal obligations.

4. Cookies

We use the following cookies:

• Session cookies: Required for secure login. Deleted when you close your browser.
• Currency cookie: Stores your detected currency for 24 hours to avoid repeated IP lookups.
• Google Analytics 4: Helps us understand site usage (pages visited, session duration, referral source). Data is aggregated and anonymised.

You can control cookies through your browser settings. Disabling cookies may affect certain Website features, including login and checkout.

5. Data Sharing and Disclosure

5.1 Service Providers

We share your data only with:

• PayU India — payment processing
• CCAvenue (Infibeam Avenues) — payment processing
• PayPal — payment processing
• Google Firebase — push notifications
• ip-api.com — currency and region detection
• Google Analytics — site analytics

All providers are contractually bound to keep your information confidential.

5.2 Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or to protect rights, safety, or investigate fraud.

5.3 Business Transfers

In the event of a merger or acquisition, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different Privacy Policy.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 7 years for financial compliance. FCM tokens are deleted when you unsubscribe from notifications or delete your account.

When data is no longer needed, it is securely deleted from our systems.

7. Data Security

We implement the following security measures:

• Encrypted password storage (industry-standard bcrypt hashing).
• HTTPS encryption for all data in transit.
• CSRF protection on all forms.
• Rate limiting on login and API endpoints.
• Regular security updates.

8. Your Rights

You have the right to:

• Access a copy of your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your account and associated data.
• Opt out of marketing communications.
• Withdraw consent for push notifications at any time.

To exercise any right, contact us at anitauniverse@gmail.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal information, we will delete it immediately. If you believe a minor has submitted data, please contact us at anitauniverse@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you by posting the revised policy with a new effective date at the top of this page. For material changes, we will make reasonable efforts to notify registered users via email. Continued use of the Website after any changes constitutes your acceptance of the revised policy.

11. Contact

For any privacy-related queries, data access requests, or concerns, please contact us:

We aim to respond to all privacy requests within 30 days.

12. California Privacy Rights (CCPA / CPRA)

If you are a resident of California, USA, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the personal information we collect, use, and share.
• Right to Delete: Request deletion of your personal information (subject to exceptions).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the sale or sharing of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise any California privacy right, email us at anitauniverse@gmail.com with the subject "California Privacy Request". We will respond within 45 days (extendable by another 45 days where reasonably necessary).

Categories of personal information collected: Identifiers (name, email, IP address), Commercial information (purchase history), Internet activity (pages visited, session data), Inferences (sport preferences).

13. Privacy Grievance (DPDP / GDPR)

Under India's Digital Personal Data Protection Act, 2023 (DPDP) and the EU/UK General Data Protection Regulation (GDPR), you may raise a formal privacy grievance. Our Grievance Officer will respond within 30 days.